1 Introduction
JataBet (https://jatabet.app) treats your privacy as its highest priority. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your data. It applies to both our website and mobile application.
We believe in transparency. Our Privacy Policy gives you full visibility into where your personal information goes and why. This policy is regularly updated to remain compliant with international privacy laws.
This policy has been designed with Bangladeshi users in mind. If you have any questions, our support team is always here to help.
2 What Information We Collect
To support registration and improve your gaming experience on JataBet, we collect the following types of information:
A. Personal Identification Information
- Full name, date of birth, and gender.
- Email address and phone number.
- Postal address and country.
- National ID card, passport, or other government-issued identification.
B. Financial Information
- Bank account or mobile banking details.
- Payment methods and transaction history.
- Withdrawal records and financial transactions.
- Deposit and bonus transactions.
C. Technical Information
- IP address and Device Unique Identifier (UDID).
- Browser type, operating system, and version.
- Login timestamps, session duration, and access logs.
- Cookies and tracking technologies.
D. Gaming Activity
- Your gaming history and preferred games.
- Betting logs and game results.
- Win/loss records and account balance.
- Bonus usage and promotional participation.
We never collect information without your consent. The information you provide at registration is entirely voluntary, but is required for account verification.
3 Why We Use Your Information
JataBet uses your personal information solely for the following purposes:
| Purpose |
Description |
| Account Management |
For registration, login, and account security. |
| KYC Verification |
To verify your identity and meet regulatory requirements. |
| Transaction Processing |
For processing deposits, withdrawals, and bonus distributions. |
| Security & Fraud Prevention |
To detect suspicious activity and ensure account security. |
| Customer Service |
To resolve your questions and support requests. |
| Marketing & Communications |
To keep you informed about new features, promotions, and updates (with your consent). |
| Machine Learning & Analytics |
To enhance the user experience and optimize the platform. |
| Legal Compliance |
To comply with international gaming and financial regulations. |
4 How Long We Retain Your Information
The retention period for your personal information at JataBet is determined by legal and regulatory requirements:
- Active Accounts: All information is retained for the duration of your active account.
- After account closure: Up to 10 years (required for financial auditing and anti-money laundering regulations).
- Transaction Records: At least 7 years for financial regulators.
- Marketing Data: Until your subscription is active or until you unsubscribe.
- Cookies: Until your browser cache is cleared.
You may request deletion of your personal information at any time; however, certain data may need to be retained to meet legal obligations.
5 Who We Share Your Information With
We share your personal information only with the following parties:
- Payment Processors: For secure transactions.
- Banks & Financial Institutions: To process deposits and withdrawals.
- Legal Authorities: Upon instruction from a court or regulatory authority.
- Hosting Provider: For data storage and server management.
- Third-Party Vendors: To improve analytics, security, and customer service.
We never sell or trade your information without your consent. Strict data processing agreements are in place with all third parties.
6 Cookies & Tracking Technologies
JataBet uses cookies and similar tracking technologies to enhance the user experience:
Types of Cookies:
- Essential Cookies: For login and session security.
- Functional Cookies: To remember your language preferences and user settings.
- Analytical Cookies: To measure website usage.
- Advertising Cookies: To show you relevant advertisements (with your consent).
You can manage cookies through your browser settings. Disabling cookies may affect the functionality of some JataBet features.
7 Your Rights
Under international privacy laws, you have the following rights:
- Right to Access: You can access the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Restrict Processing: You may request that we restrict the processing of your data.
- Right to Data Portability: You can receive your personal data in a structured, machine-readable format.
- Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
8 Security Measures
JataBet employs industry-leading technology to keep your personal information secure:
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Firewall Protection: To prevent unauthorized access.
- Multi-Factor Authentication (MFA): Available for additional account security.
- Regular Security Audits: We conduct regular audits through third-party security specialists.
- Penetration Testing: To identify potential vulnerabilities.
- Secure Servers: Data centers are maintained in high-security facilities.
While we apply the highest security measures, no method of transmission over the internet is 100% secure. Keep your password safe and never share it with anyone.
9 Child Protection
JataBet is strictly for users aged 18 and above. We encourage parents to monitor their children's online activity.
- We do not intentionally collect personal information from minors.
- If minors are found to have accessed our platform, their accounts will be terminated immediately.
- If parents believe their child has registered on JataBet, please contact us immediately.
10 Privacy Policy Updates
JataBet reserves the right to update this Privacy Policy. Any changes will be published on this page and the "Last Updated" date will be revised accordingly. For significant changes, we may send an email notification.
Continued use of JataBet after any changes have been made will be considered your acceptance of the updated policy.